Evidence
Fewer interruptions, every conversation on the record and more time for patients. Here’s what changes when health services use Foxo every day.
Customers
A growing network of healthcare organisations using Foxo to connect people, teams and services, enabling better collaboration and more connected care.
+ 5,700 more
Qscan Group and Queensland Health
Townsville, Mackay, Ipswich and Logan hospitals send imaging studies from their radiology systems straight to Qscan’s contracted radiologists through Foxo, for after-hours, urgent and overflow reporting.
Handover ran through a group text. Every radiologist saw every case, several could start the same study, and hospitals couldn’t see who had a case or where it stood.
Each case is claimed by one radiologist, urgent cases escalate until someone accepts them, and hospital teams can follow every case from referral to report.
One workflow for daytime overflow and overnight cover, across four public hospitals.
Source: Foxo internal data, 2026. De-identified.
Gold Coast University Hospital, Child Development Service
Gold Coast University Hospital’s Child Development Service uses Foxo to stay connected with families, GPs and its own clinicians between appointments. Three programmes, one platform.
A paediatric appointment can take months to get. Families with a quick question had little choice but to wait.
Families ask quick questions through Foxo. Many are resolved without an appointment, the rest are escalated when needed, freeing up the schedule and giving families a better experience.
Families message the paediatric team between appointments about scripts, letters, results and clinical questions. Every conversation lands in the clinical record.
GPs ask developmental paediatricians for advice through secure chat and hear back within a business day, so more children can be cared for close to home.
Instead of booking every review automatically, the service checks in first. A nurse or allied health professional triages each response and books a specialist only when it’s needed.
“G-CHAT made us safer, clearer, and sustainable.”
Source: Foxo internal data, 2026. De-identified.
Imaging Associates
Imaging Associates runs radiology clinics across Melbourne, regional Victoria and NSW. It replaced scattered, non-compliant tools with Foxo, starting with internal communication and then integrating with its RIS.
No shared directory, no single place to talk, and a steady stream of interruptions for radiologists. Radiologist adoption was the biggest worry.
Single sign-on for every staff member, cases launched from the RIS in a couple of clicks, and teams that shape their own channels. Product champions led the change.
Internal communication live across every site and department in three weeks, then integrated with Promed RIS.
Source: Foxo internal data, 2026. De-identified.
Synergy Radiology
Synergy Radiology, part of Qualitas Healthcare Group, runs imaging clinics across Sydney. It moved from Microsoft Teams and WhatsApp to Foxo, integrated with its RIS.
Constant door-knock interruptions, WhatsApp for real-time messaging, and no audit trail for conversations about patients.
Queries go to trained clerical teams in one click from the RIS, urgent cases escalate with visibility across teams, and every conversation is recorded.
Rapid protocolling, workload shifting and patient queries handled in context, integrated with the Kestral RIS.
Source: Foxo internal data, 2026. De-identified.
The Prince Charles Hospital, Cardiothoracic Surgery
The Department of Cardiothoracic Surgery in Brisbane was asked to stop using WhatsApp for clinical communication. A clinician found Foxo, signed the team up and moved the whole department across.
Clinical information shared on WhatsApp, with photos and patient data stored on personal devices.
Secure messaging, group chats and on-call communication, including with clinicians beyond the hospital.
The department onboarded itself, with no intervention from Foxo’s customer team.
Source: Foxo internal data, 2026. De-identified.
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